Archive for the ‘Support’ Category

10 Best Practices for Maintenance and Support Contracts: Post 5 of 5

Posted on May 28, 2010 under , , ,

Last up in our blog series on maintenance and support contract best practices – determining if and when to renew maintenance contracts and identifying and controlling asset information.

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10 Best Practices for Maintenance and Support Contracts: Post 4 of 5

Posted on May 18, 2010 under , , ,

This next blog will touch on tips seven and eight – budget and forecast support costs and tracking the relationship between hardware and software support licenses.

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10 Best Practices for Maintenance and Support Contracts: Post 3 of 5

Posted on May 12, 2010 under , , ,

Our next blog of this series on maintenance and support contracts we’ll discuss tips 5 and 6 – making informed decisions and deploying similar support levels.

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